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Support

We're here to help you get the most out of Balance 7. Reach out to us anytime.

Contact Us

Have a question, found a bug, or want to share feedback? Send us an email and we'll get back to you as quickly as possible.

✉ support@balance7days.com

Getting Started

Balance 7 tracks 9 dimensions of your wellness in weekly cycles: Exercise, Sleep, Mood, Voice Wellness, Nutrition, Screen Time, Reading, Play, and Weight. Complete your daily check-ins to build your weekly Balance Score (0-100).

Frequently Asked Questions

How is my Balance Score calculated?

Your weekly score (0-100) is a weighted average of all 9 wellness dimensions. Each dimension is scored 0-10 based on your daily check-ins and connected health data. The weights are personalized to your goals.

How does the AI voice check-in work?

Hold the talk button and speak naturally about your day. Our AI transcribes your speech, analyzes your mood and wellness patterns, and extracts structured data to update your daily scores. Your audio is processed securely and not stored after transcription.

What data does Balance 7 read from Apple Health?

With your permission, we read exercise workouts, step counts, sleep analysis, and weight measurements. This data is read-only and used exclusively to populate your wellness dashboard. We never write to or modify your Health data.

Can my friends see my detailed health data?

No. Friends in your Foundation can only see your first name and a general wellness status (e.g., "Doing great" or "Doing OK"). They never see your specific scores, journal entries, or health metrics.

How do I delete my account?

Go to Profile (tap the B7 icon in the top right) and scroll to the bottom. Tap "Delete Account" to permanently remove all your data from our servers.

Is Balance 7 free?

Yes, Balance 7 is completely free to use with all features included.